The Home and Community Care (HACC) Program provides a range of basic support services to frail older people and people with disabilities who are experiencing difficulties in managing daily tasks but who wish to continue living at home.  The Program also supports their carers and families.

This site provides a number of electronic protocols and documents for use to refer clients to HACC agencies and for use in interagency referrals.



Grampians Region Personal Care Protocol

1.    Grampians Region Personal Care Protocol Document - October 2009

2.    Instructions for Using the Electronic Version of the Grampians Region Personal Care Protocol

3.    Suite of Tools
        A:  Service handover plan personal care tasks
        B:  Medical practitioner medication service handover plan
        C:  Client consent to service delivery and information sharing
        D:  Community care worker assistance with medication record task instructions
        E:  Notification of commencement of personal care support
        F:  Community care client specific training record

4.    Instructions for Using Electronic Forms

Other Related Documents

Would your clients benefit from a living at home assessment?
For GPs - Do you have frail, aged or disabled patients living at home who would benefit from a living at home assessment?
Outcome of Assessment Form